Legal notice

LEGAL NOTICE

Store Name: Glow Sense
Country: Pakistan
Contact Number: +92 309 6811888
Email: glowsenseofficial0@gmail.com

Effective Date: 1 October 2026

1. General Information

Glow Sense operates as an online retail store in Pakistan. By accessing, browsing, or purchasing products through Glow Sense, customers acknowledge and agree to comply with the terms, policies, and conditions stated on our website, social media platforms, product listings, and other official sales channels.

2. Product Information

Glow Sense makes reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information are accurate and up to date. However, minor variations in product color, appearance, packaging, specifications, or availability may occur.

Glow Sense reserves the right to correct errors, update product information, change prices, or discontinue products without prior notice.

3. Orders and Payments

All orders are subject to product availability and confirmation by Glow Sense.

Glow Sense reserves the right to cancel or decline an order where there is an error in product information or pricing, suspected fraudulent activity, incorrect customer information, or other legitimate business reasons.

Customers are responsible for providing accurate delivery and contact information when placing an order.

4. Delivery

Delivery times provided by Glow Sense are estimates and may vary due to courier delays, weather conditions, public holidays, unforeseen circumstances, or other factors outside our reasonable control.

Customers should ensure that someone is available to receive the order at the provided delivery address.

5. Returns, Exchanges and Refunds

Returns, exchanges, and refunds will be handled according to Glow Sense's applicable return and refund policy.

Customers may be required to provide photographs, videos, order details, or other information when reporting damaged, defective, incorrect, or incomplete products.

Glow Sense reserves the right to investigate a claim before approving a return, exchange, or refund.

6. Intellectual Property

All original content published by Glow Sense, including but not limited to logos, brand names, product descriptions, photographs, graphics, designs, text, and other materials, may be protected by applicable intellectual-property laws.

No content belonging to Glow Sense may be copied, reproduced, modified, distributed, or commercially used without prior written permission, except where permitted by applicable law.

7. Limitation of Liability

Glow Sense will take reasonable steps to provide accurate information and fulfill confirmed orders. However, Glow Sense shall not be responsible for losses or delays resulting from circumstances beyond its reasonable control, including courier delays, technical failures, natural disasters, government restrictions, or other unforeseen events.

Nothing in this notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

8. Customer Responsibilities

Customers agree to provide truthful and accurate information when placing orders and communicating with Glow Sense.

Customers must not use Glow Sense's website, platforms, content, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

9. Privacy

Glow Sense may collect and use customer information that is reasonably necessary to process orders, arrange deliveries, provide customer support, and operate its business.

Customer information will be handled in accordance with Glow Sense's applicable privacy practices and applicable laws of Pakistan.

10. Governing Law

This Legal Notice and transactions with Glow Sense shall be subject to the applicable laws of the Islamic Republic of Pakistan, subject to any mandatory rights and protections available to consumers under applicable law.

11. Changes to This Notice

Glow Sense reserves the right to update or modify this Legal Notice from time to time. Any updated version may be published through our official website or other official communication channels.

12. Contact Us

For questions, complaints, legal correspondence, or other concerns, please contact Glow Sense using the details below:

Glow Sense
Phone: +92 309 6811888
Email: glowsenseofficial0@gmail.com
Country: Pakistan