Shipping policy
1. Order Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays).
Orders placed after [cut-off time, e.g., 5 PM] will be processed the next business day.
2. Shipping Rates & Delivery Estimates
Domestic Shipping (Pakistan or your country):
- Standard Shipping: [3–7 business days]
- Express Shipping: [1–3 business days]
- Shipping Fee: [Free / Flat rate / Calculated at checkout]
International Shipping:
- Delivery Time: [7–20 business days depending on location]
- Shipping Charges: Calculated at checkout
- Customs & Duties: Customers are responsible for any import taxes or duties.
3. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
Tracking information will be updated within 24–48 hours.
4. Shipping Delays
Delivery times are estimates and may be affected by:
- Courier delays
- Weather conditions
- Customs clearance
We are not responsible for delays caused by external factors.
5. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within [3–5 days] at:
📧 [your email]
We will investigate and offer a replacement or refund if applicable.
7. Returns & Exchanges
Please refer to our Return Policy for detailed information on returns, exchanges, and refund.